Privacy Policy
This privacy policy explains how DimSoft Solutions ("us", "we", "our") collects, uses, and protects the information you provide when you use this website.
We may update this policy from time to time. Please check this page regularly to ensure you are aware of any changes.
What Data We Collect
When you use our contact form, we collect the following information you provide: your name, email address, and message content. We may also collect your IP address for security and analytics purposes.
Additionally, we may collect:
Location data, such as region, IP address, GPS coordinates, or information about things near your device. This helps us provide location-based services and improve user experience.
Web history, including the list of web pages you have visited, page titles, and time of visit. This data is used to analyze trends and improve our website's functionality.
User activity data, such as network monitoring, clicks, mouse position, scroll behavior, or keystroke logging. This helps us understand user interactions and optimize our services.
How We Use Your Data
We use your data to:
Respond to your inquiries and provide customer support (e.g., resolving issues or answering questions).
Improve our products, services, and website (e.g., identifying popular features or fixing bugs).
Analyze website usage and performance (e.g., tracking page load times or user navigation patterns).
Comply with legal obligations (e.g., responding to lawful requests or protecting against fraud).
Cookies and Analytics
We may use cookies and similar technologies to enhance your experience, analyze website traffic, and understand user behavior.
We may also use Google Analytics to collect anonymous usage statistics.
You can disable cookies in your browser settings, but some features of the site may not function properly.
You can opt out of analytics tracking by adjusting your browser settings or using available tools.
Safeguarding Your Data
DimSoft Solutions is committed to keeping your data secure and confidential.
We use reasonable technical and organizational measures, such as encryption, access controls, and regular security audits, to protect your information from unauthorized access, disclosure, or loss.
Links to Other Websites
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those sites.
Please review their privacy policies before providing any personal information.
Your Rights and Choices
You may request to access, correct, or delete your personal data by contacting us.
If you have previously agreed to us using your information, you may change your mind at any time by contacting us via email.
We will not sell, lease, or share your personal information with third parties unless required by law or with your explicit consent.